Sony says certain VAIO models may have 'video, image distortion issues
Sony's VAIO laptops have been in a soup lately. Sony said that a small percentage of Sony VAIO laptops packing NVIDIA GPUs inside may have 'distorted video, duplicate images or blank screen' due to failure of NVIDIA graphics chips. No ways! NVIDIA graphics chips go bad again? Apparently, this is in conjunction to the same NVIDIA G84 and G86 chips notebook GPU overheating issue for which the company was sued. Sony offered to repair the fault verified VAIO laptop for free but won't be refunding any amount for the same.
Last week, Xavier Lauwert, senior manager product marketing for Sony, stated on official Windows 7 Blog that certain Sony VAIO laptops will have hardware virtualization disable. It was hardly a week when Sony came up with support note stating that certain VAIO models may have 'video, image distortion issues'.
Sony, in a support note, stated that "Until recently we had not identified any VAIO models that were affected by this issue." Wow, so it actually took one year to narrow down on affected models! The NVIDIA GPUs that have been causing image distortion issues in Sony VAIO notebooks are listed here.
Below is the list of affected Sony VAIO models:
-VGN-AR1xx, VGN-AR2xx, VGN-AR3xx
-VGN-FZ1xx, VGN-FZ2xx, VGN-FZ3xx, VGN-FZ4xx
-VGC-LT1xx, VGC-LT2xx
Check out the image below to match the model name of your VAIO computer with the list of affected models. Usually, the model name is pasted on the back panel where the battery is located.
Sony is doing whatever possible under its powers to repair the affected laptops for no cost. Also, in addition to the standard one year limited warranty, Sony promises to provide a three year warranty extension for the NVIDIA graphics chip. In the past too, there have been cases where laptop and desktop makers like Apple, Dell, and HP have released BIOS fix or offered free replacement for the faulty Nvidia chips.
Contact your nearest Sony service/support center, if you're facing issues with your Sony VAIO laptop with the model name from affect models list mentioned earlier.
0 comments:
Post a Comment
Feel free to leave a comment here. Don't be rude, use only English, don't go offtopic and read FAQ before asking a question. Owners of this website aren't responsible for content of comments.